The power of listening

William Ury with an excellent talk on the power of listening - really listening.  He talks about getting to yes quicker and how proper listening really helps us to understand the person behind the words.  Do you think we pay enough attention to listening?

How to speak so that people want to listen

Engaging talk by Julian Treasure on how to get your message across and how to speak authentically so that people actually want to listen to what you have to say.  This applies equally in conversations and public speaking.  Some of the points made here are really powerful.  Does this talk make you want to listen attentively?